The Stratum software is central to our core processes. All communication with our members is directed through it. The efficiency and accuracy with which the Institution operates is clearly linked to the software. Stratum and Spectrum have brought many benefits to the IMechE. Time and again they have proved to be invaluable tools on which we have come to depend.
Nigel Southwood, Director of Membership and Information Services Institution of Mechanical Engineers
Here at the Open University we are very happy with our Stratum system and APT. Stratum is a key part of our daily operations through which we conduct our core business practices. We have formed a great relationship with APT and find that they are knowledgeable, helpful and efficient. We have recently been using the new Informer reporting tool and are finding it both powerful and intuitive.
Selena Devereux Database Systems Manager The Open University
Age Concern Enterprises Ltd recently tendered for the membership system to support Heyday our new Membership Organisation.
APT Solutions Ltd won that tender and for the next six months we worked towards that goal. We recently launched a successfully and on time with our contact centre using the Stratum system as the core solution. I believe a great deal of that success was down to the efforts of Nic Blinston, the APT nominated project manager leading the APT team.
I would like to extend my personal thanks to Nic and the team for their efforts in helping us achieve our goal for launch and hope that we can together move forward to make Heyday the success it deserves to be.
Chris Last ACEnt IT Director Age Concern Enterprises
STRATUM was configured to fit our union exactly rather than us having to change to suit STRATUM. It made managing our membership easier and has given us a greater ability to operate more smartly as a Union. Stratum delivers everything we want in managing our membership. It provides us with more functionality and greater efficiency at a lower price than our previous supplier.
John Dixon, Membership Manager New South Wales Teachers Federation (NSWTF)
Stratum is now a vital element of our membership applications, subscription renewals, publication purchases, merchandising, event management, student assessment tracking and committee list maintenance. It is user friendly. Before we had it, we had to spend around three days manually putting the right magazine inserts into the right envelopes, and now the database does it in 30 minutes. We can see a full correspondence log for every member at a glance. Our membership records are integrated with our finance records. The system isn’t perfect, and we are always developing it, but now we wouldn’t manage without it.
Graham Bennett Business Information Manager British Psychological Society.
Companies must be customer-focused, so we needed professionals to look after our subscribers.
After all, our existing service to the Club, which is a tough act to follow, though I am delighted to say that APT are obviously very sensitive to the needs of our members."
"When I was looking for experts to manage the Olympus Camera Club membership database I chose APT. Now, APT Spectrum provides a range of services to the Club including system hosting, membership administration, subscription collection plus fulfilment and mailing. To my customers, they are the face of the Club.
Richard Lane Publications & Internal Communications Manager Olympus Camera Club.
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